Reception focuses on guests.
Awentail handles the rest.
The AI assistant answers guests in their language any time — takes a booking, advises on availability and answers questions before arrival and during the stay. Reception gets the calm to focus on the guests right in front of them.
Chatbot Starter free for 14 days · data in the EU
What Awentail handles
Guest service in every language, around the clock
Bookings, pre-arrival questions and tips during the stay — handled for reception, 24/7 and multilingual.
Bookings & availability
Answers questions about open dates, room types and prices and guides the guest to book.
Pre-arrival information
Check-in, parking, breakfast, pets — the guest gets an answer right away, no email to reception.
Multilingual service
Answers guests in their own language — a given for international clientele.
Tips during the stay
Recommends trips, restaurants or spa opening hours straight from your materials.
The phone outside reception hours
The AI takes the call at night and on weekends. Guests never get a busy tone.
Relief for reception
The assistant handles routine questions; staff focus on guests at the desk.
How it works
Live in a single afternoon
No integration into your systems, no weeks of training. Upload your materials and go live.
Upload your materials
Pricing, opening hours, common questions, your procedures — the assistant learns to answer exactly as you would.
Add the widget or a number
One line of code on your website, or your own phone number for voice. Done in minutes.
You get more time for customers
The assistant runs 24/7, answers and collects enquiries. You see every conversation and contact, and can take over any time.
Give guests an answer whenever they need it
Try the chatbot (Starter) free for 14 days. Higher plans and voice are paid directly or after a consultation.