Your team focuses on patients.
Awentail handles the rest.
The AI assistant answers the phone, books patients and handles repetitive questions — during opening hours and after. Reception gets the calm to focus on the people right in front of them.
Chatbot Starter free for 14 days · data in the EU
What Awentail handles
Takes on the work reception has no time for
Booking, repetitive questions and after-hours calls — it takes them all on, so your staff can focus on patients.
Patient booking
Offers open slots, confirms the booking and sends a reminder — without the endless back-and-forth on the phone.
Answers to common questions
Opening hours, how to prepare for tests, what to bring, where to park — the assistant answers instantly and accurately from your materials.
A phone that always picks up
The AI takes the call even with a full waiting room or after closing. No patient ever gets a busy tone.
Relief for reception
The assistant handles routine questions. Staff focus on patients at the desk and on those with more complex needs.
Multilingual service
Answers patients in their own language — ideal for international clients and self-payers.
Every enquiry in one place
Captured contacts, booking requests and messages are neatly together in one place.
How it works
Live in a single afternoon
No integration into your system, no weeks of staff training.
Upload your materials
Opening hours, test preparation, self-payer pricing, common questions — the assistant learns to answer exactly as you would.
Add the widget or a number
One line of code on your website, or your own phone number for voice. Done in minutes.
Your staff gets more time
The assistant runs 24/7, books and answers. You see every conversation and contact, and can take over any time.
Safety & compliance
Built with the sensitivity of healthcare data in mind
- Data is processed in the EU, encrypted in transit and at rest, and isolated at your account level.
- GDPR by default: we act as a processor, a DPA is available, and you can export or delete data at any time.
- The AI assistant is not a substitute for a doctor. It provides no diagnoses or treatment advice — it handles booking, information and admin relief. In sensitive situations it hands the patient over to a human.
- Transparency under the EU AI Act: patients always know they are talking to an AI, not a live person.
More in our docs: Privacy Policy · Data Processing (DPA) · Acceptable Use Policy · AI Transparency
Give your reception room for patients
Try the chatbot (Starter) free for 14 days. Higher plans and voice are paid directly or after a consultation.