For e-commerce & online retail

Your customers shop at night too.
Awentail is right there with them.

The AI assistant helps pick the right product, answers questions about availability, shipping and order status, and leaves no basket without an answer. Fewer support tickets, more completed purchases.

Chatbot Starter free for 14 days · data in the EU

A sales assistant that never sleeps

From choosing a product to tracking a parcel, it handles what would otherwise stall a purchase or bury support.

Product guidance

Asks about the customer's needs and recommends the right product or variant. Like a salesperson who knows the whole range.

Availability & shipping

Answers questions about stock, delivery times and shipping options instantly and accurately.

Order status

Customers find out where their parcel is without waiting for a support email.

Fewer support tickets

The assistant handles routine questions. Your team focuses on complex cases and returns.

Cart rescue

Answers the last doubt before checkout — sizing, compatibility, returns — right when it matters.

Multilingual selling

Serves international customers in their language and opens up new markets.

Live in a single afternoon

No integration into your systems, no weeks of training. Upload your materials and go live.

1

Upload your materials

Pricing, opening hours, common questions, your procedures — the assistant learns to answer exactly as you would.

2

Add the widget or a number

One line of code on your website, or your own phone number for voice. Done in minutes.

3

You get more time for customers

The assistant runs 24/7, answers and collects enquiries. You see every conversation and contact, and can take over any time.

Turn questions into orders

Try the chatbot (Starter) free for 14 days. Higher plans and voice are paid directly or after a consultation.