Leads, bookings, support - one AI

One AI assistant.
The work of a whole team.

Awentail isn't just a chatbot. It captures and qualifies leads, books appointments, handles customer support, answers questions, and works as your reception too - on chat and by phone, 24/7. One tool instead of several.

Website chat Voice on the phone Reservations & contacts Awentail

You can use Chatbot Starter free for 14 days with no payment card. The voice assistant and other plans are paid.

A
Awentail AI AI Assistant
Type a message…
Powered by Awentail AI

Live demo - leads, bookings, and support

Chat, voice and reservations in one.

Most businesses run website chat, a phone line and bookings separately - different software, different logins, different invoices. Awentail combines them into one assistant that shares the same knowledge about your business across every channel.

Website chat

Answers questions, captures leads and books - right on your website, 24/7.

Voice on the phone

Picks up inbound calls, handles them in its own voice and leaves no one unanswered.

Reservations & contacts

Chat and calls turn into a booking or a contact - structured and sent straight to you.

Awentail

One knowledge base, every channel

Set your price list, hours and rules once. Chat and phone then answer the same way.

The conversation continues, the channel changes

A customer starts on chat and finishes by phone - context and history carry over.

One setup, one price

Instead of three tools and three invoices, you manage and pay for one.

All your contacts, reservations, meetings and leads in one place.

100+ businesses use Awentail
300+ AI assistants deployed
99.9% uptime
1.8s average response time

Hundreds of thousands of calls handled · millions of messages processed · tens of thousands of leads captured

Customers slip away over small things

A missed call, a slow reply, the same questions over and over. Awentail closes these gaps - on chat and by phone, around the clock.

Missed calls and messages

Every unanswered question is an enquiry that went to a competitor. Awentail replies right away - on chat and by phone, day and night.

Routine buries your team

Opening hours, prices, availability - over and over. Awentail handles them for you, so your team has time for the customers that matter.

Leads and bookings slip away

A prospect who doesn't get a quick reply won't come back. Awentail captures the contact, qualifies the enquiry and books a slot right in the conversation.

Try the demo right now

Don't read about it - experience it. Message our AI assistant in chat, or just call and talk to it live.

The same AI assistant you could have - on the web and over the phone - will answer you.

One assistant. Two channels. Zero missed opportunities.

Website chat, phone with its own number, and appointment booking - in one tool that never sleeps.

💬

Website chat

Answers from your content, not made up

Trained on your documents and website. Responds accurately, in context, 24 hours a day. When it doesn't know, it says so - no hallucination.

  • Upload PDF, DOCX, CSV or auto-scrape your website
  • Hybrid RAG search with AI reranking
  • Embed widget, auto-detects 24+ languages
📞

Voice AI on phone

62% of callers who reach voicemail never call back

A natural voice that speaks Czech, Slovak, English, and German. Picks up the phone, handles questions, captures contacts, and books appointments - no hold music.

  • Dedicated phone number in minutes
  • Full transcript and AI summary of every call
  • Shares knowledge base with your chatbot
🎯

Contacts and bookings

Every conversation is a chance to close

Automatically detects emails and phone numbers in chat and voice - and also collects contacts from a classic website contact form. Offers available slots and books appointments - without changing how your team works.

  • Auto-detects email and phone in every conversation
  • Slot generation with buffer time + double-booking protection
  • Email confirmation with one-click cancellation link

Try the chatbot free or get a voice assistant demo

You can use Chatbot Starter free for 14 days with no payment card. The voice assistant and other plans are paid.

Chatbot Starter · 14 days free · no payment card · data in the EU

You set it up yourself. No developer.

1

Train

Upload documents or enter your website URL. The AI learns your business in minutes.

2

Deploy

One line of code on your site. Phone number in a few clicks. Done.

3

See results

Conversations, call recordings, leads, and appointments in one place. The AI improves from every interaction.

A guided onboarding walks you through it - and if you'd like, we'll help you set it up personally.

From first question to booked appointment.

Visitor asks a question. Assistant answers, captures the contact, and offers an available slot. All without your team lifting a finger.

Question answered
Contact captured
Appointment offered
AI
AI Assistant
Online
Hello! I'm the AI assistant for Prague Flowers. How can I help you?
Do you do wedding decorations? How much?
Yes! We offer complete wedding floral packages starting at €350. Includes bridal bouquet, table arrangements, and ceremony decor. We'd love to put together a custom quote for you.
Great, my email is jana@email.com
Contact captured
Thank you, Jana! Would you like to book a free consultation? I have openings this Thursday and Friday afternoon.
Appointment offered
Type a message...

Everything in one place

Chat, calls, contacts, bookings, and analytics - all in one clean dashboard.

Choose the chatbot, the voice assistant, or both.

You can use Chatbot Starter free for 14 days with no payment card. The voice assistant and other plans are paid. Annual billing saves up to 15 %. Cancel anytime.

Starter

€79 /month
  • 1 AI assistant
  • 100 conversations/mo
  • 1 voice assistant
  • 150 call minutes/mo
  • 1 phone number
  • Contact capture
  • Appointment booking
  • Call overage: €0.29/min
Choose plan
Most popular

Pro

€169 /month
  • 3 AI assistants
  • 1,000 conversations/mo
  • 3 voice assistants
  • 500 call minutes/mo
  • 3 phone numbers
  • Weekly AI optimization
  • Call transcript + AI summary
  • Call overage: €0.29/min
Choose plan

Business

€339 /month
  • 5 AI assistants
  • Unlimited conversations
  • 10 voice assistants
  • 1,000 call minutes/mo
  • 10 phone numbers
  • Daily AI optimization
  • White-label widget
  • Call overage: €0.29/min
Choose plan

All prices exclude VAT. Pro and Business plans include white-label. Voice plans include monthly minutes; overage is €0.29/min with a daily and monthly cap as a safety net. Larger volumes are handled individually.

Frequently asked questions

How does the assistant know my business?
Upload documents or scrape your website and Awentail remembers everything. Content is split into chunks, vector embeddings are generated, and stored in a vector database. When a visitor asks a question - whether by chat or phone - the system uses hybrid search with AI reranking to generate an accurate answer.
How does Voice AI work?
You get a dedicated phone number answered by AI with a natural voice. It picks up, introduces itself with your business name, answers questions from your knowledge base, captures contact details, and can book appointments on the spot. Every call is transcribed and you get an AI summary. The voice assistant can share its knowledge base with your chatbot.
How does appointment booking work?
Set your availability (weekly hours, timezone, appointment duration, buffer between slots, minimum notice) and the assistant will automatically offer visitors available time slots - in chat or on the phone. You can also define per-date overrides (holidays, vacation). After booking, both parties receive email confirmation with a one-click cancel link.
What languages does the assistant support?
The chat assistant automatically detects and replies in 24+ languages. Voice AI speaks Czech, Slovak, English, and German with a natural accent (more on the way as demand grows).
How do I add the assistant to my website?
Copy a single <script> tag from your settings and paste it into your site's HTML before the closing </body> tag. The widget loads asynchronously, won't affect page speed, and fetches your branding (color, position, header title, automatické otevření) from your account. Optional data-* attributes: data-theme, data-bubble-label, data-proactive-message, data-proactive-delay.
What is AI optimization?
AI optimization analyzes your assistant's conversations and automatically generates recommendations - rewriting system prompts, adjusting tone, identifying knowledge gaps, and generating FAQs. Available on chat Pro (weekly) and Business (daily), and on all bundle plans except Starter Bundle.
Is there a free plan?
The free 14-day trial covers only the chatbot on the Starter plan (1 AI assistant, 100 conversations, no credit card). All other plans - higher chatbot tiers, voice AI and bundles - are either paid directly or set up with you after a no-obligation consultation.
Is my data safe?
All data is encrypted in transit (TLS) and at rest. Documents, conversations, and call recordings are isolated at the account level. We use a secure database with vector search, never share data with third parties, and offer self-service data export and account deletion (GDPR).
How is voice billed?
Each voice plan includes a monthly minute allowance. Overage is billed at €0.29/min with a daily and monthly cap, so a bug or attack can't run up your bill. Larger call volumes are handled individually after a consultation.
Can multiple people manage one account?
Yes. Invite teammates to your account by email. The owner controls billing and plan; teammates get access to assistants, conversations, contacts, and bookings. We also support "log in as user" for your support team.
Can I bundle chat and phone?
Yes - bundle plans combine chat + voice AI at a lower total price. The voice assistant can share its knowledge base with your chatbot, so you upload documents once. Bundles are Starter (€79/mo), Business (€159/mo), and Pro (€319/mo).

Try the chatbot on your own website

You can use Chatbot Starter free for 14 days with no payment card. The voice assistant and other plans are paid.

Chatbot Starter · 14 days free · no payment card · data in the EU

Guided onboarding. Personal setup help with a paid subscription.

Try chatbot free