Fewer questions that lead nowhere.
More leads worth pursuing.
Customers keep asking about availability, shipping, the right product or the price. B2B prospects want a price list, a volume discount or a quote. And among them are people who are only gathering information.
Awentail handles them for you. The AI assistant answers common questions, finds out what the customer really needs, captures the contact, and hands your sales team an already-qualified lead. 24 hours a day - on the web and by phone.
14 days free · no card · data in the EU
Live demo - leads, bookings, and support
How much time does your team spend on people who never buy?
Individually these are trivial. Across hundreds of conversations they add up to hours of work.
And the biggest problem? A rep often has no idea whether there is a real opportunity in front of them until they have spent time on it.
Awentail does the first part of that work for them.
Not another website chat. The first filter for your sales.
Awentail can answer the customer - but it does not have to stop at the answer. From the conversation it can find out, for example:
Different customer. Different problem.
Pick who you deal with most on your store.
Help the customer decide before they leave
A visitor browses a few products but is not sure which to pick. They have a question about availability, specs or shipping. Without a quick answer they often leave - and you never find out who they were.
Awentail answers instantly, helps with the choice and, when needed, captures the contact.
More visitors get an answer at the moment they are actually considering a purchase.
So your rep does not start every enquiry from scratch
“We are interested in working together. Send a price list.” Is it a company with real potential? How much do they want to order? What exactly are they after? When do they need it? Today the rep usually finds all this out themselves.
Awentail asks before the lead is handed over.
Less digging. More time for the actual deal.
Jan Novák, novak@firma.cz - “We are interested in working together.”
- Company
- ABC Ltd.
- Interest
- 250 units of product X per month
- Use
- further distribution
- Timing
- first order during September
- Requirement
- custom price list and shipping
- Contact
- Jan Novák, phone, e-mail
Separate real buyers from people who only want a discount
Wholesale enquiries are potentially high value. At the same time, plenty of them lead nowhere.
Awentail asks what matters - and only then passes the opportunity to a rep:
Your team works on companies where they already know why they are calling.
See who Awentail would hand you as a ready lead.
The customer gets an answer right away. The rep gets context.
Awentail works as the first layer between a visitor and your team.
The customer asks
Via website chat or phone.
Awentail answers
Using information from your website, price lists, documentation and knowledge base.
It spots a sales opportunity
If it is a potential purchase or partnership, it starts gathering the information you need.
It hands over a ready lead
Your team gets the contact, the requirements and a summary of the conversation in one place.
The rep does not have to read the whole history or ask the same questions again.
What you get
One assistant. Two channels. Zero missed opportunities.
Website chat, phone with its own number, and appointment booking - in one tool that never sleeps.
Website chat
Answers from your content, not made up
Trained on your documents and website. Responds accurately, in context, 24 hours a day. When it doesn't know, it says so - no hallucination.
- ✓ Upload PDF, DOCX, CSV or auto-scrape your website
- ✓ Hybrid RAG search with AI reranking
- ✓ Embed widget, auto-detects 24+ languages
Voice AI on phone
62% of callers who reach voicemail never call back
A natural voice that speaks Czech, Slovak, English, and German. Picks up the phone, handles questions, captures contacts, and books appointments - no hold music.
- ✓ Dedicated phone number in minutes
- ✓ Full transcript and AI summary of every call
- ✓ Shares knowledge base with your chatbot
Contacts and bookings
Every conversation is a chance to close
Automatically detects emails and phone numbers in chat and voice - and also collects contacts from a classic website contact form. Offers available slots and books appointments - without changing how your team works.
- ✓ Auto-detects email and phone in every conversation
- ✓ Slot generation with buffer time + double-booking protection
- ✓ Email confirmation with one-click cancellation link
Leads do not only come in from 9 to 5
A customer in the evening may not want to wait until morning.
A buyer abroad may be writing from a different time zone.
And someone comparing three suppliers right now probably will not wait for whoever replies last.
Awentail answers, captures contacts and qualifies prospects outside business hours too.
So in the morning the rep does not start with an empty inbox. They start with prepared opportunities.
What changes for your sales team?
- Dozens of repeated questions
- Incomplete contact forms
- “Send a price list” with no other context
- Manually digging up basic information
- Evening enquiries handled only the next day
- The same questions asked over and over
- Routine questions resolved automatically
- Contact enriched with the customer’s needs
- B2B and wholesale prospects pre-qualified
- A conversation summary ready for the rep
- Leads captured 24/7
- People focus on the cases where they are truly needed
Case study
Electronics manufacturer: +81% more leads in 6 months
A hardware manufacturer and B2B seller rolled out both the Awentail chatbot and voice assistant, and significantly improved its KPIs over the first 6 months of operation. The goal was clear: capture leads that used to slip away outside business hours, and hand the sales team only qualified ones.
Deployment
- Website chatbot and a voice assistant on the inbound phone line
- Wired into the enquiry form, handing leads to the sales team
- Czech and English support for international enquiries
What it delivered
- Evening and weekend enquiries no longer slip away - the assistant captures and qualifies them on the spot
- Sales reps get pre-qualified contacts, not cold questions
- Same acquisition budget, markedly more leads
What surprised us most was how many enquiries come in during evenings and weekends - they used to fall through the cracks. Now they're captured and qualified on the spot, ready in our CRM by morning.
This reference is intentionally anonymous, at the client's request.
Want results like these?
Teach it your business. It handles the rest.
Upload price lists, documentation, terms, FAQs - or let Awentail read your website.
Set what it should ask customers and when it should hand the conversation to a person.
Add a single line of code to your site.
And you are ready to go.
No building your own AI. No extra person answering the same questions all day.
Your reps do not have to talk to every visitor.
They just need to talk to the right ones.
Let Awentail handle repeat questions, capture visitors and pre-qualify leads before they ever reach your team.
14 days free · no card