Focus on the job.
Awentail answers the phone.
Customers call while you're under a sink or up on a roof. They want to know the price, when you can come, whether you cover their area, and if you can make it today.
Awentail answers for you - on the web and on the phone. It finds out what the job is, where and when, then hands it to you ready to call back. Around the clock, weekends included.
Chatbot from €29 / month · See pricing
14 days free · no card required · data hosted in the EU
Live demo - leads, bookings, and support
How many enquiries ring out to nobody every day?
Answering one of those takes a minute. But between jobs, in the van, or halfway up a ladder, you can't get to the phone - and the call just goes nowhere.
The customer isn't going to wait, though. They hang up and try the next name on the list - whoever actually picks up.
Awentail picks up for you, even when you can't.
Not another voicemail. A job ready to call back on.
Awentail asks the customer what matters before you ever call them back. It works out things like:
Different job, different approach.
Pick what you deal with most often.
Don't let a small job eat up your whole afternoon of phone calls
A dripping tap, a dead socket, a blocked drain. The customer just wants to know if - and when - you can come, ideally as soon as possible.
Awentail offers a free slot right away, confirms it, and notes down the address and phone number.
The job is booked in before you've even picked up the phone.
Don't start a bigger job from scratch
"We want to redo our bathroom, could you send a quote?" How many square metres, what scope, when does it need to be done? Today, you usually only find that out once you're on site.
Awentail asks the key questions before the job ever reaches you.
You show up with a clear picture already in hand - not a guessing game.
Petra K., 776 xxx xxx - "We want to redo our bathroom, how much would that cost?"
- Type of job
- full bathroom renovation
- Scope
- approx. 6 sqm, bathtub replaced with a shower
- Location
- Brno-Žabovřesky
- Timing
- ideally in November
- Budget
- around CZK 150,000
- Contact
- Petra K., phone, email
Corporate enquiries need a different set of questions
A building manager or a company is looking for a supplier for ongoing service - not a one-off repair. Before it's worth pursuing, you need a lot more context.
Awentail walks a corporate prospect through the key points before it ever reaches your sales team:
You spend your time on contracts actually worth closing.
Find out how many enquiries slip through today without you noticing.
The customer asks a question. You get a job ready to go.
Awentail sits between the customer and your phone as the first one to pick up.
The customer reaches out
Through the website chat, or by calling your number.
Awentail answers
Using your price list, service area and answers to common questions.
It recognizes a real job
It finds out the type of job, scope, location and timing - not just that 'someone called'.
You get a ready summary
The contact and job description land in one place, ready for you to call back.
No scribbling notes while driving, no replaying voicemails.
What you get
One assistant. Two channels. Zero missed opportunities.
Website chat, phone with its own number, and appointment booking - in one tool that never sleeps.
Website chat
Answers from your content, not made up
Trained on your documents and website. Responds accurately, in context, 24 hours a day. When it doesn't know, it says so - no hallucination.
- ✓ Upload PDF, DOCX, CSV or auto-scrape your website
- ✓ Hybrid RAG search with AI reranking
- ✓ Embed widget, auto-detects 24+ languages
Voice AI on phone
62% of callers who reach voicemail never call back
A natural voice that speaks Czech, Slovak, English, and German. Picks up the phone, handles questions, captures contacts, and books appointments - no hold music.
- ✓ Dedicated phone number in minutes
- ✓ Full transcript and AI summary of every call
- ✓ Shares knowledge base with your chatbot
Contacts and bookings
Every conversation is a chance to close
Automatically detects emails and phone numbers in chat and voice - and also collects contacts from a classic website contact form. Offers available slots and books appointments - without changing how your team works.
- ✓ Auto-detects email and phone in every conversation
- ✓ Slot generation with buffer time + double-booking protection
- ✓ Email confirmation with one-click cancellation link
Jobs don't wait for your opening hours
A pipe bursts at four in the afternoon, and nobody wants to wait until morning.
Some people only get a chance to call in the evening, after their own workday.
And someone comparing three tradespeople isn't going to wait for whoever answers last.
Awentail answers, books visits and works out the scope of the job outside your hours too.
So your morning starts with ready jobs, not a list of missed calls.
What changes for you?
- Missed calls while you're on a job
- You call the customer back whenever you find time
- You show up on site without the full picture
- The same questions about pricing and area, over and over
- Evening and weekend enquiries go unanswered
- Forgotten messages and lost scraps of paper with numbers on them
- Enquiries captured 24/7, even when you can't answer
- Contact and job description ready right away
- You know the scope and location in advance - fewer wasted trips
- Common questions answered automatically
- Evening and weekend enquiries are ready by morning
- Everything neatly in one place
Case study
Plumbing company: 58% more enquiries captured
A small plumbing company in Ostrava got most of its enquiries by phone - but its technicians are out on jobs all day, and calls just rang out. They rolled out a website chatbot and a voice assistant on the main line so no enquiry went unanswered.
Deployment
- Website chatbot plus a voice assistant on the company line
- Upgraded from Chatbot Starter to Pro after the first month
- Live within a single day, no developer required
What it delivered
- Technicians only handle the phone between jobs, not during them
- Evening and weekend enquiries are ready to call back by morning
- The owner finally has a clear view of how many enquiries come in each day
I used to look at three missed calls in the evening and have no idea if they were worth calling back. Now the app already tells me what the job is, where it is and when the customer needs it. I just call and book the visit.
This reference is intentionally anonymous, at the client's request.
What our customers say
I no longer have to replay voicemails in the evening. In the morning my phone already shows me who to call and why.
We used to lose jobs just because we couldn't get to the phone in time. That doesn't happen anymore, even on weekends.
Customers like getting an answer right away, even at nine at night. We like already knowing what's waiting for us before we dial the number.
Want Awentail answering your phone instead of a voicemail?
Teach it your business. It handles the rest.
Upload your price list, service area and FAQs - or let Awentail read your website.
Set up what it should ask customers, and when it should call you straight away.
Add one line of code to your site, or forward your phone number.
And you're ready to start taking enquiries.
No call centre to run, no scribbled notes on scraps of paper.
FAQ
Questions for your industry
How long does setup take?
You can go live in a single afternoon - upload your materials and add the widget or a phone number. No developer needed.
What if I can't pick up the phone?
The AI takes the call after hours too, captures the enquiry and passes you the contact and job details.
Can it schedule a visit?
Yes, it offers a free slot, confirms it and reminds the customer by SMS.
Can it tell an emergency call-out from a routine one?
Yes, it asks about urgency and flags those enquiries clearly, so you spot them at a glance.
Does it work if we have several technicians or vans out in the field?
Yes, it captures enquiries centrally and learns the location and scope upfront, so you can assign the job to whoever's closest.
Where is our data?
We process data in the EU in line with GDPR, encrypted and isolated per account.
Don't let another enquiry ring out to nobody.
Awentail picks it up for you.
Let Awentail answer customers, book visits and prepare jobs for you to call back on - even while you're elbow-deep in work.
14 days free · no card required