Getting Started

Welcome to Awentail! Awentail runs two kinds of AI assistants:

You can run either, both separately, or both as a bundle plan where they share the same knowledge base.

The free 14-day trial is available only for Chatbot Starter and requires no payment card. The voice assistant and other plans are paid.

Create an account

  1. Go to app.awentail.com/login
  2. Sign up with email or use Google Sign-In for one-click login
  3. You’ll land on your Dashboard

Dashboard

Path A - Set up a chatbot

Click New assistant on the Dashboard or Assistants page. The wizard walks you through 3 steps.

Step 1: Name and personality

You are a helpful customer support agent for Acme Corp.
Answer questions about our products and pricing.
Be friendly and concise.

Step 2: Knowledge base

Give the assistant context:

The assistant answers from this content using hybrid RAG search with AI reranking.

Bot detail

Step 3: Widget settings

Customize how the widget looks:

Embed on your website

After saving, go to the Widget tab and copy the embed code:

<script
  src="https://app.awentail.com/widget.js"
  data-bot-id="your-bot-id"
  data-api-url="https://app.awentail.com"
  defer>
</script>

Paste it before the closing </body> tag. That’s it - your assistant is live. Full options: Widget installation.

Path B - Set up a voicebot

If you want a phone number answered by AI:

  1. Click Voicebots in the sidebar → New voicebot
  2. Pick language (Czech / Slovak / English / German) and a voice from the voice library
  3. Write a system prompt describing your business + how the AI should behave
  4. Set a greeting (first sentence the AI says when picking up)
  5. Provision number - Awentail provisions a phone number in your chosen country and routes it to the AI
  6. (Optional) Link an existing chatbot - the voice assistant then uses that chatbot’s knowledge base

To create and activate the voice assistant you need a paid voice or bundle plan. Full guide: Voice assistant.

Path C - Both (Bundle plan)

If you subscribe to a Bundle plan, follow Path A first, then Path B and link the chatbot when creating the voicebot. Documents you upload to the chatbot are automatically used by the voicebot too.

What’s next